dalkora

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Sales Specialist Position

Entry - Intermediate Level

LOCATION:

3001 W. Airfield Dr, Euless, TX 75261

Responsibilities

• Managing on-time quotes and reporting daily.
• Strategically managing transportation pricing.
• Assisting with MDM Data Management.
• Monitoring CSR activity, escalating issues to prevent any service failure, and assisting in the correct categorization of service issues to ensure proper reporting.
• Reporting sales performance on a daily and weekly basis.
• Identifying and monitoring customer issues or complaints at both the individual load and overall account levels, ensuring on-time reporting.
• Regularly checking and participating in customer meeting to gather information.
• Developing and maintaining strong relationships with clients and identifying new business opportunities.
• Handling all incoming calls in a timely, professional, and courteous manner.
• Maintaining all internal and external reporting requirements.
• Continuously learning about the domestic supply chain, including market conditions, pricing, transportation modes, equipment, and all other relevant details.
• Possessing the ability to analyze complex or multiple data sets to improve any related customer issues.

Qualifications

• Bachelor’s Degree/ or equivalent experience preferred.
• Minimum of 2 years of work experience in the logistics preferred.
• Proficiency in Chinese preferred.
• Outstanding attention to detail.
• Strong verbal and written communication skills.
• Ability to multitask, work within time constraints, and perform under pressure.
• Advanced computer skills with proficiency in Microsoft Office.
• Available to work weekends and overtime during peak times.
• No restrictions on business trips.

Benefits

- 401(k)

- Dental insurance

- Health insurance

- Vision Insurance

- Life insurance

- Paid time off

- Educational Assistance

- Lunch Provided